Shipping Policy
Thank you for visiting and shopping at Sapphire Scents (https://sapphirescents.com). Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-3 business days. Orders are also shipped and delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping delivery estimates
| Shipment method | Estimated delivery time | Location |
| Sapphire Dispatch | Same Day Delivery | Lagos and ABuja |
| GiGs, Dispatch | 1-7 business days | Other State in Nigeria |
| DHL | 2-15 business days | All Other Countries |
* Cost for delivery varies for individual country. Please see price at checkout session.
Delivery delays can occasionally occur due to any requirements in your state or country.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Sapphire Scents (https://sapphirescents.com)is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Sapphire Scents (https://sapphirescents.com) is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We ship products to every part of the world
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.